Our friend Brent Williams at Multifamily Insiders recently stated on their blog: “𝐎𝐮𝐫 𝐢𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐡𝐚𝐬 𝐚 𝐩𝐫𝐨𝐛𝐥𝐞𝐦 – our teams are burnt out, feeling unappreciated, and for many, the wild ride that is multifamily simply isn’t paying off anymore.” (Read the full article here on Multifamily Insiders) Brent went in search of solutions to the problem of low employee engagement, and along the way he conducted an interview with Swift Bunny client Shelley Watson of The Morgan Group. The Morgan Group happens to be one of our 2021 Employee Choice Award winners, so they know a few things about creating a highly satisfying workplace culture. I think you’ll enjoy their conversation about how Morgan is tapping into employee feedback to improve the work experience. An example of how a small change based on listening to employees can have a BIG impact on team satisfaction: Thanks to numerous comments made in their Ingage™ by Swift Bunny Employee Feedback System surveys, Morgan added keyboards for the leasing team's tablets. An everyday frustration solved…and just like that, morale improves!
Watch their full conversation.
The answers to morale squashing issues are, most likely, already within your grasp. All you have to do is ask. Just like The Morgan Group, Swift Bunny can assist with all your employee surveying needs. Our Ingage™ and Inquire™ systems help you measure what matters most to your multifamily teams. We even take it one step further with action items and built-in lifecycle survey checkpoints to ensure that your employees are staying engaged even as the tides change in your organization.
