2023 Employee Engagement Risk Report

Today’s labor market continues to be competitive, and rental housing leaders have identified employee retention as a top priority. Attracting, retaining, and promoting employees is now a common focus during strategic planning. With employee attrition as a key operational challenge, understanding the factors that
drive employee decisions regarding their future with their employers is critical. While overall average tenure has increased 3% since Q4 2021, tenure for Regional Operations and On-Site Management has decreased by a minimum of 8% in just one year. Current and prospective talent is being recruited not only by competing rental housing operators, but other industries that may offer more generous wages and benefits, greater flexibility, and less stressful work environments. Read on to discover what matters most to rental housing employees regarding their workplace and where the greatest strengths and opportunities lie in recruiting, retaining, and promoting talent.