Book a Strategy Call

Privacy Policy

Swift Bunny Privacy Policy

Effective date: February 12, 2026

Swift Bunny, LLC (“us”, “we”, or “our”) operates SwiftBunny.com and provides employee lifecycle feedback systems (“Ingage”), custom survey solutions (Inquire), resident feedback platforms (“Intouch”), and onboarding/offboarding workflow management (“Introduce”) primarily to the multifamily property management industry. This Privacy Policy applies to all our products, services, websites, and applications, which we collectively refer to as the “Service” in this policy.

References to “data” in this Privacy Policy refer to whatever information you use our services to collect, whether it be employee survey responses, resident feedback, data collected in forms, or data processed through our platform. We are a Data Controller of your Personal Data under applicable privacy laws. Data Controller means the natural or legal person who determines the purposes for which and the manner in which any personal information are, or are to be, processed.

This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service(s), we may ask you to provide us with certain personally identifiable information used in the voluntary surveys we provide as well as data that can be used to contact or identify you. Depending upon the particular service, personally identifiable information may include, but is not limited to:

  •  First name, middle name, and last name
  •  Email address
  •  Phone number
  •  Street address and unit number
  •  Apartment community name
  •  Zip/Postal code
  •  Name of your Company/Employer
  •  Employment or property location
  •  Employment position
  •  Employment ID
  •  Employment status
  •  Employment or residence start date
  •  Employment or residence separation date
  •  Employment Supervisor

You can contact us at [email protected] to get a complete list of data we collect. You retain ownership of your user submissions. We have a license to use the data to support our services as detailed in our Terms of Service. You may opt out of receiving any, or all, communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us at [email protected].

Usage Data

We may collect information that your browser or mobile device sends whenever you visit our Service (“Usage Data”). This Usage Data may include information such as your computer ‘s or mobile device ‘s Internet Protocol address (“IP address”), browser type and version, device type, unique device identifiers, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Sensitive Personal Data

We do not intentionally collect sensitive personal data such as Social Security numbers, financial account information, precise geolocation data, health information, or biometric data unless specifically required for service provision and with your explicit consent. If we must collect such data, we implement enhanced security measures and limit its use strictly to the purposes for which it was collected.

Cookies and Tracking Technologies

We and our partners use cookies and similar technologies on our websites for legitimate interest of delivering and optimizing our services. Cookies are small bits of data we store on the device you use to access our services so we can recognize repeat users. Each cookie expires after a certain period, depending on what we use it for.

We use cookies and similar technologies for several reasons: to gather metrics about your experience, for security and authentication purposes, to provide personalized content, to improve our services, and to display relevant advertising. You can control cookies through your browser settings or by using Universal Opt-Out Mechanism (UOOM) signals where available.

Universal Opt-Out Mechanism (UOOM)

We recognize and honor Universal Opt-Out Mechanism signals, such as Global Privacy Control (GPC), that communicate your preference to opt out of the sale or sharing of your personal information or targeted advertising. When we detect such a signal from your browser or device, we will apply that choice to your browsing on our Service.

How Your Data is Used

Swift Bunny, LLC uses the collected data for various purposes:

  •  To provide and maintain our Service
  •  To notify you about changes to our Service
  •  To provide customer support
  •  To gather analysis or valuable information so that we can improve our Service
  •  To personalize our Service and make recommendations
  •  To monitor the usage of our Service
  •  To detect, prevent and address technical issues
  •  To fulfill contractual obligations
  •  To comply with legal obligations

Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your Personal Data, and applicable legal requirements. Upon expiration of the retention period, we will securely delete or anonymize your Personal Data.

Disclosure of Data

If Swift Bunny, LLC. is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Swift Bunny, LLC. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities, e.g. a court or a government agency.

Legal Requirements

Swift Bunny, LLC. may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Swift Bunny, LLC
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Revisions to, Hiding or, or Deleting Survey Responses

The following applies to the results of all respondent surveys conducted by the Swift Bunny feedback system.

  • Your survey responses which include personal identifiers are private and secured by Swift Bunny
  • Survey results in the form of specialized reports are only accessible to Clients via Swift Bunny’s password-protected online reporting system
  • Clients do not have access to the actual survey database and thus are not permitted, nor able to, edit, hide, or delete a respondent and their survey responses

Public Display of Survey Results

At this time, Survey results are not integrated into any third-party review sites.

When and if Swift Bunny develops and shares anonymized survey results with third party commercial ratings agencies such as ApartmentRatings.com Verified Resident Program results will be transparently and automatically pushed to the third-party site and neither the third party, client, or Swift Bunny can edit, hide, or delete any content.

Swift Bunny has no control over how clients and associated third parties use the survey results that are exported from the reporting system (such as copying/pasting and publicly displaying any content). Respondent acknowledges and understands neither Swift Bunny, nor any of its officers, directors, employees, shareholders, agents, or representatives shall be liable to Respondent for any direct, indirect, incidental, special, or consequential damages that result from the use by client or any third party, including without limitation any third-party products or services that integrate the Swift Bunny survey Content. Swift Bunny shall not be responsible for any misuse, infringement, or unauthorized display of Respondent’s response content by any third party. Respondent understands it is Respondent’s sole responsibility to review client and third-party products and/or services prior to responding.

 

Disclosure of Survey Personal Data

Under certain circumstances, Swift Bunny, LLC. may be requested to disclose your Personal Data. Swift Bunny LLC will only provide this information where the subject individual has provided express consent to share their Personal Data, or where the surveyed individual did not select to complete the survey confidentially or notwithstanding anything contained in this Privacy Notice, Swift Bunny LLC may disclose any Confidential Information if, in the opinion of the disclosing Swift Bunny ‘s legal counsel: (a) such disclosure is legally required to be made in a judicial, administrative or governmental proceeding pursuant to a valid subpoena or other applicable order. Prior to any disclosure of Confidential Information, the disclosing Swift Bunny shall give the Participant at least ten (10) days prior written notice (unless less time is permitted by such rules, regulations or proceeding) and, in making such disclosure, the disclosing Swift Bunny shall disclose only that portion of Confidential Information required to be disclosed and shall take all reasonable steps to preserve the confidentiality thereof, including, without limitation, obtaining protective orders and supporting the Participant in intervention in any such proceeding.  That said, it is it is not the responsibility of Swift Bunny LLC to notify a client of any sensitive comments we see in their survey results.

Disclosure of Workplace Survey Data

This section applies to the Swift Bunny employee survey applications ONLY. Swift Bunny LLC is aware that it is daunting for an employee to report any form of harassment, discrimination, or misconduct in the workplace.  Harassment is unwelcome conduct that is based on race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information. Harassment becomes unlawful where enduring the offensive conduct becomes a condition of continued employment, or the conduct is severe or pervasive enough to create a work environment that a reasonable person would consider intimidating, hostile, or abusive. Anti-discrimination laws also prohibit harassment against individuals in retaliation for filing a discrimination charge, testifying, or participating in any way in an investigation, proceeding, or lawsuit under these laws; or opposing employment practices that they reasonably believe discriminate against individuals, in violation of these laws.

While employers have made strides in addressing harassment, discrimination or misconduct in the workplace, the fear of retaliation for speaking up persists among many employees. With respect to addressing harassment, discrimination or misconduct in the workplace, the Swift Bunny service is not the proper place for such reporting. Under US law, the responsibility falls on the employer to establish an internal reporting procedure that will encourage employees to report misconduct without the fear of retaliation. Harassment is a form of employment discrimination that violates Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act of 1967, (ADEA), and the Americans with Disabilities Act of 1990, (ADA). See, https://www.eeoc.gov/harassment  which requires that employers provide a safe and hostile-free work environment for their employees.

 

Data Security

The security of your data is important to us. We implement appropriate technical, organizational, and administrative security measures designed to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data storage, regular security assessments, and employee training. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Breach Notification

In the event of a data breach that affects your Personal Data, we will notify you without undue delay and in any event within 72 hours of becoming aware of the breach, unless otherwise required by applicable law. Our notification will include the nature of the breach, the types of data involved, the potential consequences, and the measures we are taking to address the breach and prevent future occurrences.

Data Sharing and Third-Party Service Providers

We do not sell your Personal Data. We may share your data with third-party service providers who perform services on our behalf, such as data analytics, email delivery, hosting services, and customer service. These service providers have access to your Personal Data only to perform specific tasks on our behalf and are obligated by contract to protect your data and use it only for the purposes for which it was disclosed.

We require all third-party service providers to implement and maintain appropriate security measures to protect your Personal Data and to comply with applicable data protection laws.

Your State Privacy Rights

Depending on your state of residence, you may have certain rights regarding your Personal Data under state privacy laws. As of February 2026, comprehensive privacy laws are in effect in California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia.

California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) provides you with specific rights regarding your Personal Data:

  •  Right to Know: You have the right to request that we disclose what Personal Data we collect, use, disclose, and sell about you.
  •  Right to Delete: You have the right to request deletion of your Personal Data, subject to certain exceptions.
  •  Right to Correct: You have the right to request correction of inaccurate Personal Data.
  •  Right to Opt-Out: You have the right to opt out of the sale or sharing of your Personal Data and the use of your Personal Data for targeted advertising.
  •  Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of your sensitive Personal Information.
  •  Right to Non-Discrimination: You have the right to not be discriminated against for exercising any of your CCPA/CPRA rights.

We do not sell Personal Data and have not sold Personal Data in the preceding 12 months. We do not share Personal Data for cross-context behavioral advertising purposes.

Other State Residents

If you reside in Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have similar rights including the right to access, correct, delete, and opt out of the sale or targeted advertising use of your Personal Data. The specific rights available to you depend on your state ‘s law.

To exercise these rights, please contact us at [email protected]. We may ask you to verify your identity before responding to your request. You may also designate an authorized agent to make a request on your behalf.

Children ‘s and Minor’s Privacy

Our Service is not directed to anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

For residents of certain states, additional protections apply to minors aged 13-17, including restrictions on the sale of their Personal Data and requirements for obtaining affirmative consent for certain processing activities.

Telephone Consumer Protection Act (TCPA): SMS and Text Messages

By providing your mobile phone number and expressly consenting, you agree to receive text message-based surveys and communications from Swift Bunny sent through an automatic telephone dialing system or using an artificial or prerecorded voice. Your consent is not required as a condition of purchasing any goods or services.

Message frequency may vary. Message and data rates may apply. Text message-based communications will only be sent between 8 a.m. and 9 p.m. in your local time zone, in compliance with TCPA requirements.

Opt-Out Rights

You can opt out of receiving text messages at any time and through any reasonable means. You may revoke your consent by:

  • Replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any text message
  •  Emailing [email protected] with your opt-out request
  •  Calling us at 888.896.2933
  •  Expressing your wish to stop receiving texts in any other reasonable manner

We will honor your opt-out request within ten (10) business days of receipt. Upon successful opt-out, you will receive a confirmation message. You may re-subscribe at any time by replying START or contacting us directly.

CAN-SPAM Act Compliance

Swift Bunny is committed to compliance with the Controlling the Assault of Non-Solicited Pornography and Marketing (CAN-SPAM) Act of 2003. We maintain a strict anti-spam policy:

  •  All commercial emails will clearly identify the sender
  •  Email subject lines will accurately reflect the content
  •  Every email will include a clear and conspicuous opt-out mechanism
  •  We will honor opt-out requests promptly (within 10 business days)
  •  Our physical postal address will be included in all commercial emails

If you believe you have received spam from Swift Bunny, please contact us immediately at [email protected] with the complete email, including headers.

International Privacy Compliance

Your Rights under the General Data Protection Regulation (GDPR)

European users and those whose information we receive under the EU-U.S. Privacy Shield or under new Standard Contractual Clauses (SCCs) released by the European Data Protection Board (EDPB) in November 2020 have certain legal rights to obtain information about whether we hold personal information about them, to access personal information we hold about them, and to obtain its correction, update, amendment, or deletion in appropriate circumstances. Some of these rights may be subject to some exceptions or limitations. We will respond to your request to exercise these rights within a reasonable time (and in all cases within 30 days of receiving a request).

European users have the following data protection rights:

  • The right to access, update or delete the information we have collected about you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Swift Bunny, LLC. relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Canada (PIPEDA)

Swift Bunny abides by Canada ‘s Personal Information Protection and Electronic Documents Act (PIPEDA) requirements that private-sector organizations only collect, use, or disclose your personal information by fair and lawful means, with your consent, and only for purposes that are stated and reasonable. We protect your personal information through appropriate security measures and destroy it when it is no longer needed for the original purposes. Canadian residents have the right to expect that the personal information we hold about you is accurate, complete, and up-to-date.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We take appropriate safeguards to ensure that your Personal Data remains protected in accordance with this Privacy Policy and applicable law.

Analytics and Third-Party Services

We may use third-party service providers to monitor and analyze the use of our Service. Google Analytics is a web analytics service that tracks and reports website traffic. Google uses the collected data to track and monitor the use of our Service and may share this data with other Google services. For more information on Google privacy practices, please visit https://policies.google.com/privacy?hl=en.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party‘s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Effective Date at the top. For material changes, we will provide notice via email and/or a prominent notice on our Service prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your Personal Data, please contact us:

Email: [email protected]

Phone: 888.896.2933

Business Hours: Monday-Friday, 9:00 AM – 5:00 PM EST

We will respond to your inquiry within a reasonable timeframe, typically within 45 days, or as required by applicable law.