Strengthen relationships.

Engage your members.

Improve your association.

Association executives turn to Swift Bunny to design and manage their member surveys…so they can manage their association.  Swift Bunny’s Inquire feedback system, suite of association surveys, project management skills, and strategic insights make it easy for clients to identify opportunities to improve.  And our custom surveys allow any type of organization to obtain stakeholder feedback on important issues.

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Benefits you can expect

Your association and members have questions and we are here to help! Let us do the heavy lifting to get the answers needed to address the challenges facing organizations. We know that every association is different, and that's why we offer a suite of surveys which can be customized to fit your association's needs! Asking for, and acting on, feedback about important topics can improve member retention, plus create goodwill and enhance your reputation.

Suite of Surveys

  • Onsite Employee Compensation and Benefits
  • Member and Associate Member Satisfaction
  • Event Feedback
  • Employee Mental Health
  • DE&I
  • Design Your Own Custom Survey

Action Plan and Survey Program Management

When you work with Swift Bunny, we take care of everything from start to finish! With a detailed action plan to help market and promote your survey we help you get the highest possible response. Weekly meetings allow for reviewing progress, next steps, and adjusting the plan to maximize results.

Powerful and Easy to Leverage Reporting

Our comprehensive summary report and back-up data file are designed to make reviewing and identifying key findings, and doing your own data-mining, easy. Reporting also relays any comments from open-ended questions allowing you to dive deeper and expand your interpretation of the data.

Association Leadership Presentation

After our multi-pronged approach to promoting, implementing and managing your survey program, we conduct a presentation of the findings, our interpretations, and provide strategic input to your leadership team. This is the perfect time to ask questions, expand upon insights and begin to construct a strategy for success.

Summary Webinar

What's as important as conducting a survey? Sharing the results with stakeholders. Transparency and communication are hallmarks that boost association member or member employee engagement, retention, NOI - and create goodwill.

We make it easy with:

  • A sharable summary report for your members
  • Option for our team to host a webinar presentation of the findings.
  • Webinar replay delivered via a private YouTube link to share.

Company Specific Reports

Looking for a value-add for your members? We offer the option, with select surveys, to allow member requests for company-specific reporting. This allows them to compare their employee feedback versus the association benchmark.

We are proud of our client list.

We have worked with a variety of associations and organizations

Property Management Association
The Virginia Apartment Management Association
Washington Metropolitan Chapter Communicaty Associations Institute

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What our clients say

The proof is, as they say, in the pudding.

Here is why a few multifamily industry leaders are glad they chose to work with us:

“As the inaugural and former chair and current member of NAA’s Mental Health Subcommittee I have had the pleasure of working with Swift Bunny for the 2021-2023 surveys.  I strongly recommend Swift Bunny as a survey partner…. They have been masterful in their efforts of developing, implementing, and managing the last three surveys in conjunction with the NAA subcommittee.  Adding to the pleasure of working with Swift Bunny is their passion, support, communication, responsiveness, and dependability. Swift Bunny made each year’s survey nearly effortless for us due to their detailed action plan and meetings weekly before, during and after the study where they would update us, review the process, next steps, and results.  Each year I was thoroughly comfortable that the studies were being managed by experienced and dedicated hands.”

“I am writing to wholeheartedly recommend Swift Bunny for their exceptional services in member surveys and strategic insights. Having had the pleasure of working closely with Swift Bunny on several projects (for my company and the NAA Mental Health Survey), I can confidently attest to their expertise, dedication, and remarkable results.  First and foremost, Swift Bunny's performance in developing, implementing, and managing the survey was nothing short of outstanding. From the initial planning stages to the execution of the survey, Swift Bunny demonstrated unwavering commitment and professionalism. Their support throughout the entire process was invaluable. Weekly meetings before, during, and after the survey ensured that we were always on the right track, and their guidance on the process and next steps was instrumental in our success.  One of the key qualities that sets Swift Bunny apart is their ability to instill confidence in their clients. Throughout the survey, I always felt that our project was in the hands of seasoned experts who understood our needs and goals. This level of assurance is priceless in the world of business.”

Kendra Butterfield Vice President  Elevation Real Estate and Management

Kendra Butterfield

Vice President

Elevation Real Estate and Management

Chair- NAA Mental Health Subcommittee​​

“We are happy to endorse the use of Swift Bunny for conducting member surveys. They did exceptional work in developing, implementing, and overseeing our Compensation and Benefits Survey. The support we received from Doug throughout the entire process, including weekly meetings before, during, and after the project, made the process smoother and seamless. Their guidance at every step instilled confidence in the experienced management of the survey.  The final product proved to be incredibly valuable and easy to comprehend. Furthermore, Swift Bunny's strategic insights were instrumental in empowering members to capitalize on the overall results…We value Swift Bunny's demonstration of extensive experience and knowledge in ensuring the success of the survey.

Amanda Sherbondy, VP of Membership & Marketing, Houston Apartment Association

Amanda Sherbondy

VP of Membership & Marketing

Houston Apartment Association​​​

“The Property Association partnered with Swift Bunny in 2021 and 2022 to conduct two member surveys encompassing program evaluation, needs assessment and satisfaction analysis.  Swift Bunny consistently demonstrated professionalism and attention to detail throughout the project.  They successfully executed the scope of work, adhering to timelines and meeting our expectations.  Their approach was thoughtful, and the surveys yielded valuable insights for enhancing our programs and membership appeal.  I would confidently recommend Swift Bunny for their expertise in survey administration and commendable commitment to delivering high-quality results.”

“At Entryway, we have worked with Swift Bunny for multiple years on surveying our stakeholders so we can improve our program and communications. Swift Bunny is an expert in surveys and data! They make it an easy process for our staff to execute and provide helpful data analytics and reporting for us to create action plans from the results.”

Kristen Poteet, Senior Vice President - External Affairs, Entryway (formerly Shelters to Shutters)

Kristen Poteet

Senior Vice President, External Affairs

Entryway (formerly Shelters to Shutters)​​

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We exist to ensure that your multifamily organization runs smoothly! Engaged employees = high performing employees and when filled with them, well-run organizations thrive and residents stay longer.