Recorded on September 17, 2020 12:00 PM EDT
Team members who are both high performing and happy are considered ‘engaged’. These are the co-workers you want running your apartment communities: they’re enthusiastic, energetic, and eager to contribute. And, they’re good for the bottom line. It’s indisputable that teams with higher overall employee engagement and lower active disengagement perform at higher levels. According to Gallup, companies in the top quartile of engagement achieve superior customer satisfaction, higher productivity, better employee retention, fewer accidents, and 21% higher profitability. And those who aren’t engaged? It isn’t pretty. Join us as we explore the financial impact your unhappy employees are making on your company’s profits… and the Top 3 Tactics you can use to turn it around.