Join the Conversation

Each month, we host a 30-minute interactive webinar to explore the issues that drive employee satisfaction, performance, engagement, and loyalty in multifamily workplaces. Please join us and add your voice to our ongoing conversation and exploration of how to make work work for apartment community professionals.

Events Schedule Registration

2020 Diversity and Inclusion Study Results Reveal

December 10, 2020 12:00 PM EST

Events of this year have dramatically raised the awareness of, and interest in, the topic of diversity and inclusion in the workplace. Many multifamily leaders are eager to improve understanding in their organizations and open the lines of communication among their team members surrounding these very important issues. Swift Bunny offered a brief Diversity and Inclusion Employee Survey to multifamily leaders to check in with their team members. We've compiled their confidential feedback into an informative summary, added our insights and recommended actions. Join us to discover what multifamily employees have to say about the state of diversity and inclusion across the apartment industry today

The Financial Impact of a Dissatisfied Team

Recorded on September 17, 2020 12:00 PM EDT

Team members who are both high performing and happy are considered ‘engaged’. These are the co-workers you want running your apartment communities: they’re enthusiastic, energetic, and eager to contribute. And, they’re good for the bottom line. It’s indisputable that teams with higher overall employee engagement and lower active disengagement perform at higher levels. According to Gallup, companies in the top quartile of engagement achieve superior customer satisfaction, higher productivity, better employee retention, fewer accidents, and 21% higher profitability. And those who aren’t engaged? It isn’t pretty. Join us as we explore the financial impact your unhappy employees are making on your company’s profits… and the Top 3 Tactics you can use to turn it around.

Pivot! Multifamily Gets Creative in Response to COVID-19

Recorded on August 13, 2020 12:00 PM EDT

The multifamily industry is, literally, all about community. From our clubhouses to our corporate leadership conferences, we love bringing people together. Then came COVID-19. But in the midst of the altered routines and canceled plans, a river of creativity runs through the apartment industry and innovative solutions to new challenges abound. Join us for an exploration and celebration of the many magical ways multifamily teams have adapted - and thrived - in this new reality.

Multifamily COVID-19 Employee Impact Study: Results Reveal

Recorded on June 23, 2020 12:00 PM EDT

Swift Bunny recently concluded a free COVID-19 Employee Check-In Survey to help multifamily owners and operators gauge how their employees are doing during the changing landscape caused by the pandemic. We've analyzed the responses from 30 participating companies and more than 3,400 team members to find the leadership lessons within their candid feedback. Join us to learn how team members are feeling and faring, and what you can do to support your associates today and as your workplaces move to re-open. Attendees will receive a copy of our just-published whitepaper, the Multifamily COVID-19 Employee Impact Study.

Onboarding Successfully: Starting New Hires Off Strong

Recorded on June 11, 2020 12:00 PM EDT

Hiring is hard. When you finally find that new team member, don’t blow it by botching their onboarding experience! Studies show that nearly 25% of employee turnover happens within the first 45 days on the job. Fight back by starting new hires off strong, and help new team members feel valued, welcome, and eager to contribute…so they stick around. Plus, discover what’s different about onboarding in the age of COVID-19. Join us to set your teams up for onboarding success.

Housing Heroes: Recognizing and Rewarding your Hard-Working Community Teams

Recorded on May 14, 2020 12:00 PM EDT

We’ve always known apartment community team members were ‘essential’, but since March 2020, that’s taken on a whole new meaning. Your front-line teams are working harder than ever, under incredibly challenging circumstances, to support your residents who are also under great strain. They deserve some TLC. Join us for an idea-sharing session and learn how to lift up your hard-working apartment community team members (from a social distance, of course.)

Leading with Compassion: Property Management Under Stress

Recorded on April 16, 2020 12:00 PM EDT

There’s a saying for times like these: “a system under pressure reveals its cracks.” The coronavirus pandemic has drastically changed how multifamily workplaces operate – and revealing the cracks in companies’ workplace culture. Teams are adapting to heightened risk and uncertainty while trying to best serve their stressed-out residents. How can multifamily leaders help team members to stay positive and productive during these turbulent times? Join us for a discussion of practical strategies to keep teams informed and engaged.

Reputation Management 2.0: What Employees are Saying about your Company

Recorded on March 12, 2020 12:00 PM EDT

In today’s world, we check online reviews before trying a new taco stand or buying a pair of shoes. It makes sense, then, that more than half of all job seekers visit an online job site to find out what they can about potential employers. What will they learn about your company? Employee reviews are the new frontier in reputation management; let’s explore what property management firms can do to positively affect recruitment and retention.

Creating a Workplace Culture that Works

Recorded on January 9, 2020 12:00 PM EST

Culture can be described simply as "how we do things around here." So, how do you do things around your workplace, anyway? Do co-workers treat each other with kindness and respect? Do they trust others to perform their work responsibilities capably and with integrity? Or is it more like, 'every man for himself'? Join us to explore what supervisors can do to bring out the best performance in their property management teams - and make your workplace one where people want to stick around.

Like a Boss: Coaxing Great Performance from Your Multifamily Team

Recorded on December 12, 2019 12:00 PM EST

About half of workers who voluntarily quit their jobs do so to get away from a manager they don’t respect. What’s going on? Clearly, there is a massive disconnect between many managers and the associates they lead. What makes a ‘great boss’ different, and what does it take to be one? Examine what spectacular supervisors do differently to earn the enthusiasm, best efforts, and loyalty of the associates they lead, and the rewards they enjoy by building a highly motivated, high performing team.

Why Your Culture is Eating Your Strategy for Breakfast

Recorded on October 10, 2019 12:00 PM EDT

Culture is defined as the response an employee can expect from the company in any given situation. However, without purposefully developing your culture, no amount of strategic planning will increase performance. In this session, you’ll learn why defining your culture is critical to attracting and retaining team members, the importance of each team member’s role in bringing about positive cultural shifts, and how to take first steps into defining and nurturing a culture that propels your strategy to new heights.

The Secret Formula to Employee Engagement

Recorded on September 12, 2019 12:00 PM EDT

Here’s the good news about employee engagement: workplaces with high engagement have lower absenteeism and turnover, increased innovation, and markedly higher levels of customer service and profitability. The bad news? Nearly 7 out of 10 workers are not engaged. It may seem as if engaging your people is an impossible task. It isn’t. Discover easy, actionable steps to get the best out of your team. You’ll be rewarded not only with their enthusiasm, but also with superior performance, loyalty, and an improved bottom line.

Overboard! Why Your Best Team Members are Jumping Ship

Recorded on August 8, 2019 12:00 PM EDT

The job market is the toughest it’s been in over a decade, and the multifamily average annual employee turnover is at a record 32% with maintenance, leasing and manager positions being the most difficult to attract and retain. Join us as we reveal eye-opening new stats on what employees in our industry care about most in their work, the market forces that are creating rough waters for hiring supervisors, and what you can do to turnover-proof your team

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