Employee Retention: Will Your Employees Renew for Another Year?

Ingage Dashboard

Imagine if your employees had contracts that needed to be renewed annually, just like residents sign annual lease agreements. What would change about how you managed your team if you knew that each year, they would decide whether or not to stick around? Employee Retention Reality Check The reality is that employees are constantly evaluating […]

The Secret to Attracting New Recruits: Showcase Your Culture of Engagement

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Are You Building a Culture of Feedback?

One of the greatest challenges facing rental housing employees today is not being able to get their work completed in the time allowed. In fact, 1 in 3 employees regularly feel they cannot stay on top of their job responsibilities. The question is, “Why?”  However, with so many team members feeling maxed out, it can […]

How Managers Can Drive Down Turnover

You’ve likely heard the saying, “people don’t quit companies. They quit bosses.” It turns out there’s a lot of truth to that adage. According to Gallup, perhaps the biggest reason for employee turnover may be that supervisors aren’t putting forth enough effort to get people to stay. 52% of exiting employees say their manager or […]

The Best End-of-Year Gift You Can Give Your Multifamily Team Members

Gratitude Multifamily Leadership

The holiday season is here, and if you supervise others, you may be thinking about how to acknowledge them with some sort of celebration or gift. It’s been a bit of a year, to say the least. Your team members are no doubt deserving of recognition. But what to give them? There’s one thing I […]

Compounding Your Volunteer Interest in This Season of Giving

Season of Giving

What volunteer efforts did your company participate in last year? How many team members were involved? How many residents? How did your suppliers support your efforts?  If you’re like many of the multifamily executives I have spoken with over the past two years, you can probably name a few causes that various properties supported, but […]

How Do You Avoid a First Week Failure? Try These Four Straightforward Steps

You finally found someone to fill that vacant position at your community. Congratulations! But don’t relax just yet. Unless you want to be replacing that new hire again in 60 to 90 days, your work is just beginning. According to Gallup research, about a third of new employees don’t even last 90-days on the job. […]

Why Won’t Team Members Share Their Concerns? Maybe No One Asked

Why are your employees not giving feedback (1)

I think about this story I heard several years ago from a Director of Training a lot. She described a resident who lived at one of their communities for over 10 years. Quiet man. Nice man. The entire staff knew him and liked him. They had a great relationship. And then—he gave notice to vacate, […]

Marketing and HR: Multifamily’s Hottest “It Couple”

Marketing and HR Multifamilys Newest IT Couple

What happens when your company website and social media platforms claim, “Best Places to Live and Work,” but Glassdoor and Indeed show a company rating of 2 stars? How do you convince residents to renew their year-long lease when you can’t keep a maintenance tech for longer than a month? Seemingly overnight, your company “brand” […]

Property Management Magic: Helping Leasing Professionals Master Time Management

Leasing Agent

Many of our journeys in the multifamily housing industry began at the leasing level. Ask any COO, Marketing Manager, Training Director, etc.; a vast majority will tell you they began as a leasing professional. The first rung on the ladder, the entry position to greatness, the path to a rich and rewarding career in our […]