Employee Retention: Will Your Employees Renew for Another Year?
Imagine if your employees had contracts that needed to be renewed annually, just like residents sign annual lease agreements. What would change about how you managed your team if you knew that each year, they would decide whether or not to stick around? Employee Retention Reality Check The reality is that employees are constantly evaluating […]
What Drives Trinity Property Consultants’ Employee Retention Strategy?
The executive leaders of Trinity Property Consultants know their rental housing business is built on the effectiveness of their on-site community teams. That’s why they partner with us at Swift Bunny to gauge employee satisfaction year-round and take steps to address any issues their team members raise in their confidential surveys. Listening to their employees […]
How The Morgan Group Uses Employee Feedback to Engage and Retain their Multifamily Team Members
Our friend Brent Williams at Multifamily Insiders recently stated on their blog: “𝐎𝐮𝐫 𝐢𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐡𝐚𝐬 𝐚 𝐩𝐫𝐨𝐛𝐥𝐞𝐦 – our teams are burnt out, feeling unappreciated, and for many, the wild ride that is multifamily simply isn’t paying off anymore.” (Read the full article here on Multifamily Insiders) Brent went in search of solutions to the […]
Are You Building a Culture of Feedback?
One of the greatest challenges facing rental housing employees today is not being able to get their work completed in the time allowed. In fact, 1 in 3 employees regularly feel they cannot stay on top of their job responsibilities. The question is, “Why?” However, with so many team members feeling maxed out, it can […]
The Best End-of-Year Gift You Can Give Your Multifamily Team Members
The holiday season is here, and if you supervise others, you may be thinking about how to acknowledge them with some sort of celebration or gift. It’s been a bit of a year, to say the least. Your team members are no doubt deserving of recognition. But what to give them? There’s one thing I […]
Compounding Your Volunteer Interest in This Season of Giving
What volunteer efforts did your company participate in last year? How many team members were involved? How many residents? How did your suppliers support your efforts? If you’re like many of the multifamily executives I have spoken with over the past two years, you can probably name a few causes that various properties supported, but […]
Why Won’t Team Members Share Their Concerns? Maybe No One Asked
I think about this story I heard several years ago from a Director of Training a lot. She described a resident who lived at one of their communities for over 10 years. Quiet man. Nice man. The entire staff knew him and liked him. They had a great relationship. And then—he gave notice to vacate, […]
Mary Gwyn Says a Pandemic is a Perfect Time to Launch an Employee Feedback Program
Gathering employee feedback is always a solid business decision, even now during a pandemic. In fact, now may be the ideal time to kick an initiative like an employee feedback program. I know, I know: with all the stress that you and your team members are under, why would you consider adding one more thing […]