Workplace Stress: Rental Housing Employees Agree Workload More Manageable in Q3 2023

The stress related to employees’ workload has been a point of serious concern since 2021 when the Swift Bunny and NAA Mental and Emotional Health Study was conducted for the first time for the rental housing industry. The study revealed that only 34.6% of rental housing employees could agree with the statement, “I rarely feel […]

The Hidden Costs of Employee Turnover

Employee turnover is a significant concern for businesses of all sizes and industries, but we know it is particularly distressing for the rental housing industry. While the immediate impact of losing an employee is often clear, there are a multitude of hidden costs associated with turnover that are not typically accounted for during budget season. […]

Why are Rental Housing Employees Quitting? Ineffective Onboarding

employee engagement risk ineffective onboarding

Note: This is one in a five-article series spotlighting the five top risks to employee engagement and retention cited in Swift Bunny’s 2023 Employee Engagement Risk Report. Employee turnover is a persistent top challenge for rental housing operators, and the labor shortage has made staffing even more difficult than usual. A focus on driving down […]

Why are Rental Housing Employees Quitting? Many Say the Unreasonable Workload

employee engagement risk unreasonable workload

Note: This is one in a five-article series spotlighting the five top risks to employee engagement and retention cited in Swift Bunny’s 2023 Employee Engagement Risk Report. Employee turnover is a persistent top challenge for rental housing operators, and the labor shortage has made staffing even more difficult than usual. A focus on driving down […]

Why are Rental Housing Employees Quitting? Lack of Professional Development

risks to employee engagement lack of professional development

Note: This is one in a five-article series spotlighting the five top risks to employee engagement and retention cited in Swift Bunny’s 2023 Employee Engagement Risk Report. Employee turnover is a persistent top challenge for rental housing operators, and the labor shortage has made staffing even more difficult than usual. A focus on driving down […]

Why are Rental Housing Employees Quitting? Communication Problems Frustrate Many

lack of communication risks employee engagement

Note: This is one in a five-article series spotlighting the five top risks to employee engagement and retention cited in Swift Bunny’s 2023 Employee Engagement Risk Report. Employee turnover is a persistent top challenge for rental housing operators, and the labor shortage has made staffing even more difficult than usual. A focus on driving down […]

Four Secrets for Fighting Employee Turnover

Woman Quitting

Don’t Let your Top Multifamily Performers Slip Away Escalating employee turnover is one of the biggest challenges facing multifamily supervisors today. It can seem as if your best employees are always the first to depart. Why is that? Sure, it’s easy for the most qualified individuals to find other, more attractive opportunities; that makes perfect […]

Why Our Efforts to Reduce Resident Turnover Aren’t Working

Reduce Resident Turnover

A source of guiding light ignited just over 100 years ago. It is one of the most commonly quoted mottos regarding how to approach customer service: “The customer is always right.” We love that one, don’t we? And yet, 100 years old is …old. With great respect to Harry Gordon Selfridge of London, England’s Selfridge […]

Employee Retention: Will Your Employees Renew for Another Year?

Ingage Dashboard

Imagine if your employees had contracts that needed to be renewed annually, just like residents sign annual lease agreements. What would change about how you managed your team if you knew that each year, they would decide whether or not to stick around? Employee Retention Reality Check The reality is that employees are constantly evaluating […]