When it comes to employee retention, Leasing Professionals are extremely hard to hang on to. What do Leasing Professionals love about their work—and what causes them to leave? The 2023 Swift Bunny Index reveals common sentiments amongst rental housing leasing professionals.

The Financial Impact of Employee Turnover

Employee turnover, recruitment and training are among the multifamily industry’s greatest opportunities for improvement. Research has shown a direct relationship between employee turnover and resident turnover. The lower the employee turnover, the lower the resident turnover. Here are some concrete numbers to help illustrate the benefit.

Guide to Onboarding

When bringing on a new employee, it’s been said that the recruiting phase is like dating, while the first days of employment are more like marriage—you know, the time when the REAL stuff is revealed, warts and all! Follow these seven steps for setting your newest multifamily team members up for success.

What Makes Maintenance Professionals Miserable?

On-site apartment community maintenance team members have the highest level of annual turnover out of all multifamily positions. What drives them out the door? The 2020 Swift Bunny Index reveals some common complaints from service professionals.