When it comes to employee retention, Leasing Professionals are extremely hard to hang on to. What do Leasing Professionals love about their work—and what causes them to leave? The 2023 Swift Bunny Index reveals common sentiments amongst rental housing leasing professionals.
Employee turnover, recruitment and training are among the multifamily industry’s greatest opportunities for improvement. Research has shown a direct relationship between employee turnover and resident turnover. The lower the employee turnover, the lower the resident turnover. Here are some concrete numbers to help illustrate the benefit.