Customer Story

RADCO Residential

RADCO’s Data-Driven Decisions Empowered

Swift Bunny empowers RADCO to make data-driven decisions for their multifamily teams.
Swift Bunny - Engage People. Create Culture. Multiply Results.

Customer Profile

At RADCO, “Building Better Living” isn’t just a tagline; it’s their core passion. They take great pride in each and every community they manage, and treat their residents and employees, like family. From the moment you visit one of our apartment communities, or date of hire, until long after you move on, you’ll feel the difference that sets RADCO apart.

Products Used:

Ingage, Inquire

RADCO Residential has a team member first philosophy and have long conducted in-house, one-time, employee surveys but it left gaps in their data collection and ability to act upon the data. In 2021, they partnered with Swift Bunny to improve their feedback methodology and allow them to make real-time, data-driven decisions that benefit their multifamily teams.

Until they implemented Ingage by Swift Bunny™, their spot-check, survey questions were not always well thought-out and they were just that, questions. These questions only allowed them to receive feedback based on what their multifamily employees were thinking at one point in time, which left their results vulnerable to markets, worldwide conditions and impaired RADCO’s ability to keep their finger on the pulse of their apartment industry people.

Jen Piccotti caught up with Janet Baildon, Vice President of Talent Management at Apartmentalize 2022 and asked “Why the change to Swift Bunny?” Janet explained: “There were many challenges (with a DIY approach)…by the time we would have an issue arise and were able to address it, it was too late.” The need for real-time data, in an ever-changing multifamily industry was a simmering issue for RADCO.

Utilizing Ingage by Swift Bunny™ allows RADCO to collect feedback all year long, deploy customized pulse surveys and plan initiatives that are both important to and get real engagement from their rental housing industry teams. Janet says this empowers leadership “to make data-driven decisions as it relates to our people—and to do that in real-time.”

Looking for a solution to collecting real-time insights, from multifamily employees, that empower your leadership teams to make data-driven decisions in your apartment industry organization? Contact our team today for a free demo and let us show you how we can help decrease employee turnover, increase productivity, resident retention, and ultimately your ROI!